Several years ago, when I was in Japan, the girls manning the lifts greeted visitors with smiles,
wishing us good morning before ushering us into the lifts.  I was touched by this show of courtesy.
Obviously, the Japanese people are highly cultured people.
Here in Malaysia, when car drivers jumped queue and drive in an arrogant manner, I am of the
opinion that they are sadly lacking in culture.
In most road runs that I've participated, the start time is not according to schedule, because the
invited VIP, to officiate the start, came late.  Thousands of us runners suffer in silence, and we
were definitely feeling angry, cheated by this lack of courtesy and inconsideration.  Obviously
the VIP is lacking in culture.